- Please let us know your approximate time of arrival so that we can welcome you and show you around the house. If you arrive after 7pm, we will send you a video of how to get to your rooms, and we will welcome you the next day during breakfast, which will be served between 8.30 and 10.30am.
- Check-in is after 2pm and check-out at 11am. Check-in (to your room) before 2pm can only be guaranteed if you book the previous night. However, if you arrive before 2pm and the room is not ready, we will provide you with a place to change so that you can begin to enjoy the magic of Ca’n Torna. If you arrive very early in the morning, we can offer you breakfast. As this is not included on the day of your arrival, it has an extra cost of €15 per person. If you wish to have breakfast on the day of your arrival, please let us know beforehand.
- Late check-out is possible, when available, for an additional cost. Please check with us if you wish to book this service.
- Ca’n Torna is located 30 minutes from the airport in the Sierra de Tramuntana mountain range. Public transportation is limited and as such, we recommend that you rent a car. This way, you can also explore the island.
- On this page, you can find a link with driving directions to the estate and our telephone number for when you arrive. Remember that it’s important to book travel insurance!
- We provide no refunds or discounts for late arrivals, early departures, flight cancellations, travel delays or illness. If you cancel your booking for any reason, the agreed upon cancellation policy will take precedence, without exception. We would like to compensate our guests for unforeseen circumstances, but we have costs associated with blocking off the dates of your stay. We have come up with this cancellation policy to be as fair as possible in case your plans happen to change.
- To protect yourself, we strongly recommend that you purchase travel insurance. If you wish to know a little more about Ca’n Torna, follow us on Instagram @cantornaagroturismo
- • Free Cancelation. This is a special cancelation policy put in place because of COVID-19. Guests shall be allowed to cancel their bookings for free at any time before their date of arrival. The total cost shall be charged upon arrival at the estate. If bookings are cancelled at least one day before arrival: free cancellation.
Hotel PolicyConditionsRates are per night per room, for a maximum occupancy of two people. There will be an additional charge per extra person. Rates are in Euros and include 10% VAT. The Ecotasa, local tax for the development of sustainable tourism in the Balearic Islands, is not included in the price (it will be charged per night and per person over 16 years old)Payments and DepositsAt the time of booking, depending on the chosen rate, you will be charged a deposit as a guarantee. In the case of the non-refundable rate, a prepayment of the total amount of the stay will be required. We accept Visa, Master Card, American Express and bank transferArrival &DepartureCheck in is from 2pm and check out is at 11am. Early Check-in and late Check-out have an extra cost and are subject to availability. For arrivals later than 7pm, we will provide you with a video of how to get to your room. Please let us know your arrival timeThisis the link to get to our finca CanTorna.googlemaps.link and this is a video https://drive.google.com/file/d/1jjFmQm87Ya_2cbhGJax8ayFwosmH33Pb/view?usp=sharingEstosare the contact numbers for the day of your arrival.
BASIC INFORMATION OF DATA PROTECTION RESPONSIBLE: CAN TORNA AGROTURISMO, S.L. PURPOSE: To contract a service of hotel stay, elaboration of invoices and realization of offers of stay. To manage the sending of information and commercial prospecting. LEGITIMATE: Execution of a contract. Fulfilment of a legal obligation. Consent of the interested party. TARGETS: No data will be transferred to third parties, unless legally obliged to do so. No transfer of data to third countries is foreseen. No adequacy decisions, warranties, binding corporate rules or specific situations are applicable. RIGHTS: You have the right to access, rectify and delete data, as explained in the additional information. ADDITIONAL INFORMATION: You can consult additional and detailed information on data protection on our website: www.cantorna.com
legal notice and cookies policy:
LEGAL NOTICE
In accordance with the provisions of Articles 10 and 11 of Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce, legal information is made available to users and visitors regarding the entity that owns the website located at the Internet address WWW.CANTORNA.COM.
OWNER OF THE WEBSITE
Company name: CAN TORNA AGROTURISMO, S.L. CIF: b57073447.
Address: CTRA. ESPORLES KM. 4,3 (FINCA SON QUINT) 07190 ESPORLES, BALEARES
E-mail address: comunidad@cantorna.com. Telephone: 971611500
REGISTERED IN THE BALEARIC ISLANDS TRADE REGISTER IN VOLUME 1820, FOLIO 150, LEAF 38045, SECTION 8. ACTIVITY: Agrotourism.
To browse this website as a visitor or to register and access the services offered by WWW.CANTORNA.COM, you must accept the following terms of service:
A) The user and the surfer accept these terms of service.
B) If the user or the navigator does not accept these conditions, they will not be able to use this web page, nor access the services offered by CAN TORNA AGROTURISMO, S.L.
CORRECT USE OF THE WEBSITE
a) These Terms of Use regulate the access and use of the website WWW.CANTORNA.COM The use of this website gives you the status of user of the same from the access and start of navigation through it. From the moment of access to any of its contents the user expressly accepts these general conditions. The user accepts the particular conditions applicable to the different services offered by the entity on the website to which it accesses.
b) Through the web page, CAN TORNA AGROTURISMO, S.L. provides Users with access to and use of diverse information and services.
c) The website is free of charge for Users. The User undertakes to use the website in accordance with the Law, with the provisions of these General Conditions, as well as with generally accepted morals and good customs and public order.
d) In general, for the provision of services and access to information on the website, Users are not required to subscribe or register beforehand. However, CAN TORNA AGROTURISMO, S.L. conditions the use of some of the Services to the prior completion of the corresponding registration or data collection form of the User. The aforementioned registration will be carried out in the manner expressly indicated in the service itself or in the Particular Conditions which, where appropriate, regulate it.
e) The user agrees from the acceptance to make use of the website WWW.CANTORNA.COM, content and services in accordance with the law, morality and public order, using diligence appropriate to the nature of the service enjoyed through the website WWW.CANTORNA.COM.
MODIFICATIONS
The entity reserves the right to modify, unilaterally, at any time and without prior notice, the present conditions. In these cases, they will be published and notified as far in advance as possible. Similarly, it reserves the right to modify, unilaterally, at any time and without prior notice, the presentation and configuration of the Web.
LINKS TO THIRD PARTIES
This Legal Notice refers only to the website and contents of the entity, and does not apply to links or third party websites accessible through the website. The entity is not responsible for the content of any of the destination web pages of a link, nor for any link included in a web page reached from the entity's web page.
INTELLECTUAL AND INDUSTRIAL PROPERTY
All the contents of the website are the exclusive property of the entity and, by way of example but not limited to, the graphic design, source code, logos, texts, graphics, illustrations, photographs and other elements that appear on the website. Likewise, the trade names, trademarks or distinctive signs of any kind contained on the website are protected by intellectual and industrial property law. It corresponds to the entity the exclusive exercise of the rights of exploitation of the aforementioned intellectual property, in any form and, in particular, the rights of reproduction, distribution, public communication. The user is prohibited from any non-consensual use of all or part of any of the contents of the website that make up the intellectual or industrial property rights of the entity on the page and / or its contents.
The entity reserves the right to take any type of legal action against any user who carries out an action that implies reproduction, distribution, commercialization, transformation and, in general, any other form of exploitation, by any procedure, of all or part of the contents of the website and that constitutes an infringement of the intellectual and/or industrial property rights of the same.
NOTIFICATIONS
For the purposes of these General Conditions, and for any communication that may be necessary between the entity and the User, they should be sent by e-mail to comunidad@cantorna.com. Communications from the entity to the User will be made according to the data provided by the User when registering on the website WWW.CANTORNA.COM The User expressly accepts and for all communications related to the use of the website and / or the hiring of the services offered therein, the use of email as a valid procedure for the remission of such communications.
APPLICABLE LAW SUBMISSION TO JURISDICTION
These conditions shall be governed by Spanish law, which shall be applicable in matters not provided for in this contract in terms of interpretation, validity and execution. The parties expressly waive the jurisdiction that may correspond to them and expressly submit to the Courts and Tribunals of Palma de Mallorca to resolve any dispute that may arise in the interpretation or execution of these contractual conditions.
PRIVACY POLICY
1.1. For the purposes of the provisions of art. 13 and art. 14 of the RGPD the following information is provided:
In accordance with art. 13 and 14 of the RGPD the following information is provided: RESPONSIBLE: CAN TORNA AGROTURISMO, S.L. NIF/CIF: b57073447. ADDRESS: CTRA. ESPORLES KM. 4,3 (FINCA SON QUINT) 07190 ESPORLES, BALEARES TELEPHONE 971611500 EMAIL: comunidad@cantorna.com. PURPOSE: At CAN TORNA AGROTURISMO, S.L. we process the information you provide us with in order to provide the services and/or sell the products contracted by you through our website and manage the sending of information and commercial prospecting. In order to be able to offer you services according to your interests, we will elaborate a commercial profile, based on the information provided. No automated decisions will be made on the basis of this profile. The personal data provided will be kept, as long as the commercial relationship is maintained and its deletion is not requested by the interested party, for a period of 5 years from the last contracting and/or purchase made by you. The data provided will be kept as long as you do not request the cessation of the activity. LEGITIMATION: The legal basis for the processing of your data is the execution of the contract through the purchase of the product and / or service in accordance with the Commercial Code and Civil Code. The Information Society Services Act 34/2002, articles 20 and 21, is applicable to the sending of commercial offers by telecommunications. The prospective offer of products and services is based on the consent that is requested without in any case the withdrawal of this consent conditions the product purchase contract and / or service provision. There is an obligation to provide personal data or, otherwise, you can not provide the service and / or sell the product and / or provide the requested offer and manage the sending of commercial information. RECIPIENTS: No data will be transferred to third parties, unless legally obliged to do so. There are no plans to transfer data to third countries. No suitability decisions, warranties, binding corporate rules or specific situations are applicable. RIGHTS: Any person has the right to obtain confirmation as to whether CAN TORNA AGROTURISMO, S.L. is processing personal data concerning them. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep it for the exercise or defence of claims. You have the right to file a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.agpd.es). Origin: the interested party.
1.2. The customer expressly accepts the inclusion of personal data collected while browsing the page or provided by filling in any form, as well as those arising from a possible business relationship in the automated files of personal data referred to in paragraph one. During the data collection process and in each place on the website where personal data are requested, the client will be informed, either by means of a hyperlink or by including the appropriate mentions on the form itself, of the obligatory nature or not of the collection of such personal data. Any customer who decides to register on the website of our company will be asked for the personal data necessary for the purposes of the service requested, which is none other than the provision of services and / or sale of products offered on the Web.
1.3. The customer/user may exercise, with respect to the data collected in the manner provided for in the preceding paragraph, the rights recognized in Articles 15 to 21 of Regulation (EU) 2016/679, and in particular the rights of access, rectification, erasure, restriction of processing, data portability, opposition and automated individual decisions, where appropriate. The rights referred to in the preceding paragraph may be exercised by each customer through an exercise of rights form that will be requested by email. The written and signed request may be sent by post to the following address: CAN TORNA AGROTURISMO, S.L., with address at CTRA. ESPORLES KM. 4,3 (FINCA SON QUINT) 07190 ESPORLES, BALEARES, enclosing in both cases a photocopy of the client's ID card.
1.4. The automated treatment to which will be subjected all personal data collected as a result of the application, use, procurement of any product or service or any transaction or operation carried out through this website has as its main purpose the maintenance of the contractual relationship with the owner of this website.
1.5. You authorize the sending of advertising of our services and products. Your personal data will be used to manage the sending of advertising through traditional or electronic means. The email addresses and personal data that you provide us through the contact form on the website will be used exclusively to answer the queries that we raise by this means. The provisions of art. 22.1 and 22.2 of Law 34/2002, of July 11, 2002, on information society services and electronic commerce, as amended by art. 4 of Royal Decree-Law 13/2012, are applicable with respect to the use and processing of your personal data for the purpose of managing the sending of advertising.
1.6. The entity guarantees the confidentiality of personal data. However, the Company and/or Entity will disclose to the competent public authorities the personal data and any other information that is in its possession or is accessible through its systems and is required in accordance with the legal and regulatory provisions applicable to the case. The personal data may be kept in the files owned by CAN TORNA AGROTURISMO, S.L. even after the relations formalised through the company's web page have ended, exclusively for the purposes indicated above and, in any case, during the legally established periods, at the disposal of administrative or judicial authorities.
COOKIES POLICY
The entity CAN TORNA AGROTURISMO, S.L., with NIF/CIF: b57073447, domiciled at CALLE DOMICILIO: CTRA. ESPORLES KM. 4,3 (FINCA SON QUINT) 07190 ESPORLES, BALEARES, e-mail address: comunidad@cantorna.com and web: WWW.CANTORNA.COM expressly informs the user that, in accordance with art. 22.2 of Law 34/2002, of 11 July, on information society services and electronic commerce (LSSI), this website uses its own and third party cookies to offer you a better experience and service. By browsing or using our services, the user expressly accepts our use of cookies. However, the user has the option to prevent the generation of 'cookies' and the elimination of the same by selecting the appropriate option in your browser. In case of blocking the use of cookies in your browser, it is possible that some services or functionalities of the website may not be available. Own Cookies: Those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself, and from which the service requested by the user is provided.
What is a cookie?
A 'cookie' is a file that is downloaded on websites and that certain web pages send to the browser, which are stored on the user's terminal, which can be a personal computer, a mobile phone, a tablet, etc.. These files allow the website to remember information about your visit, such as language and preferred options, which can allow you to retrieve information about the navigation that is made from your computer, thus it is intended to facilitate your next visit and make the site more useful to customize its content.
How are cookies used?
By browsing this website, the user accepts that cookies may be installed on your terminal and that allow us to know the following information:
- Statistical information on the use of the website.
- The user's login to keep the session active on the website.
- The preferred web format for access from mobile devices.
- The last searches made in the web services and personalization data of these services.
- Information about the advertisements shown to the user.
- Information on the surveys in which the user has participated
- Data of the connection with social networks for users who access with their Facebook or Twitter user.
Types of cookies used
This website uses both temporary session cookies and persistent cookies. Session cookies store data only while the user accesses the web, and permanent cookies store data in the terminal to be accessed and used in more than one session. They are usually used to store information that is only interesting to keep for the provision of the service requested by the user on a single occasion.
Depending on the purpose for which the data obtained through cookies are processed, the website may use:
Technical cookies:
They are those that allow the user to navigate through a website, platform or application and the use of the different options or services it exist as, for example, control traffic and data communication, identify the session, access parts of restricted access, remember the elements that make up an order, make the buying process of an order, make the application for registration or participation in an event, use security features while browsing, store content for broadcast video or sound or share content via social networks.
Personalization Cookies
They are those that allow the user to access the service with some general characteristics predefined according to a series of criteria in the user's terminal such as the language, the type of browser through which you access the service, the locale from which you access the service, the geolocation of the terminal and the locale from which you access the service.
Advertising Cookies
They are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the publisher has included on a website, application or platform from which it provides the requested service based on criteria such as the edited content or the frequency at which the ads are displayed.
Behavioural advertising cookies
They are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included on a website, application or platform from which the requested service is provided. These cookies store information on user behavior obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on the same.
Statistical analysis cookies
They are those that allow the monitoring and analysis of user behavior on websites. The information collected through this type of cookies is used to measure the activity of the websites, application or platform and for the elaboration of browsing profiles of the users of these sites, in order to introduce improvements in the service based on the usage data of the users.
Third party cookies
Cookies are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies. Some websites may install third-party cookies that allow them to manage and improve the services offered. For example, Google Analytics and Comscore statistical services.
The Entity uses the following cookies on this website, which are detailed below:
THIRD-PARTY COOKIES
- PHPSESSID
- _ga
- _gid
- www_bal
- CONSENT
- GPS
- NID
- PREF
- VISITOR_INFO1_LIVE
- YSC
How to manage cookies in the browser?
The user has the option to allow, block or delete cookies installed on your computer by configuring the browser options installed on your terminal.
How to manage cookies on computers
If you want to allow the use of cookies from our site, please follow the instructions below:
Google Chrome
When you open the browser, click 'tools' at the top and select the 'options' tab.
1 Under options, click 'privacy'.
2 Tick 'allow cookie management'.
Internet Explorer 6.0, 7.0, 8.0, 9.0
1 When you open the browser, click 'tools' at the top and select the 'options' tab.
2 Check the 'Privacy' tab making sure it is set to a medium security level or lower.
3 If your Internet settings are not set to medium, cookies will be blocked.
Mozilla Firefox
1 When you open the browser, click 'tools' at the top and select the 'options' tab.
2 Select the Privacy icon.
3 Click on cookies, and tick: 'allow the installation of cookies'.
Safari
1 When you open the browser, click 'tools' at the top and select the 'options' tab.
2 Click on the 'Security' tab and check whether or not the 'Block third-party cookie access' option is checked.
3 Click on 'save'.
Setting cookies on Mac
If you have a Mac and would like to allow access to our cookies on your computer, please follow the instructions below:
Internet Explorer 5.0 on OSX
1 Go to 'Explorer' and select 'Preferences' in the navigation bar.
2 Scroll down until you see 'Cookies' just below received files.
3 Check 'Do not ask again'.
Safari on OSX
1 Log in to Safari and select 'Preferences' from the navigation bar.
2 Click on the 'Security' tab and check the 'accept cookies' option.
3 Select the option: 'Only from the current site I am currently browsing'.
Mozilla and Netscape on OSX
1 Go to 'Mozilla' or 'Netscape' and at the top of your browser, check the 'Preferences' option.
2 Scroll down until you see 'Cookies' just below 'Privacy and Security'.
3Check the 'Allow cookie access only from the current site' option.
Opera
1 Log in to 'Opera' and select 'Menu' and 'Settings' in the navigation bar.
2 Select 'Preferences' and click on the 'Advanced' tab.
3 Check the 'Accept cookies' option. If you block the use of cookies in your browser it is possible that some services or functionalities of the website may not be available.
In some browsers you can set up specific rules to manage cookies per website, which gives you more precise control over your privacy. This means that you can disable cookies from all sites except those you trust.
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